Privacy Policy

01. Introduction & Scope

Get First Position ("we", "us", or "our") operates as a premier digital marketing, SEO, and web design agency based in Metro Vancouver, British Columbia, Canada. We respect your privacy and are dedicated to safeguarding the personal information you entrust to us when visiting our website (getfirstposition.ca) or engaging our services.

This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information in full compliance with Canadian federal privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia’s Personal Information Protection Act (BC PIPA), and Canada’s Anti-Spam Legislation (CASL).

02. Information We Collect

"Personal Information" refers to any information about an identifiable individual. We collect only the information necessary to provide our services and communicate effectively with clients and prospective leads:

• Contact & Account Details: Name, professional email address, phone number, business name, and website URL submitted via contact forms, consultation requests, or SEO audit forms.
• Communication Records: Correspondence, email messages, phone notes, and project briefs submitted during consultations or client onboarding.
• Technical & Usage Data: Anonymized or pseudonymized IP addresses, browser types, operating systems, referring URLs, device information, and site interaction data collected automatically via log files and analytics.

03. How We Use Your Information

We collect and use personal information strictly for identified business purposes, including:

• Delivering customized SEO audit reports, web design quotes, and digital marketing strategies.
• Responding promptly to inquiries, contact requests, and customer support communications.
• Sending relevant business communications, project updates, or newsletters (strictly with your express or implied consent under CASL).
• Monitoring and improving website performance, security, and content relevance.
• Fulfilling legal, regulatory, tax, or accounting requirements under Canadian law.

04. Consent & Commercial Messages (CASL)

Under PIPEDA and BC PIPA, we obtain your consent before or at the time of collecting your personal information. Consent may be express (e.g., opting in via a form submission) or implied (e.g., when you voluntarily provide contact details to request an SEO audit or service quote).

Canada’s Anti-Spam Legislation (CASL): We do not send unsolicited commercial electronic messages ("spam"). Any marketing communications sent via email will include an explicit, hassle-free unsubscribe link. You may withdraw your consent to receiving promotional electronic messages at any time by clicking "Unsubscribe" or contacting us directly.

05. Data Sharing & Disclosure

We do not sell, rent, trade, or barter your personal information to third parties.

We may share your information only with trusted third-party service providers who assist us in operating our website and delivering services (such as secure web hosting providers, email platforms, and analytics services). These third parties are bound by strict contractual obligations to maintain data confidentiality and security.

We may also disclose information if required to do so by applicable law, court orders, search warrants, or valid requests by Canadian law enforcement agencies.

06. Data Security & Storage

We implement rigorous physical, organizational, and technological safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

• Encryption: All web traffic and form submissions are transmitted over secure HTTPS (SSL/TLS) connections.
• Access Controls: Access to client data is strictly limited to authorized personnel who require it to perform their official duties.
• Data Hosting: Data is stored on secure servers located in North America adhering to industry security standards.

07. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Canadian federal and provincial laws (including tax and commercial record-keeping regulations). Once information is no longer required, it is securely destroyed or anonymized.

08. Your Rights (Access & Correction)

Under PIPEDA and BC PIPA, Canadian residents have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to inaccurate or incomplete personal records.
• Withdraw your consent to the continued collection, use, or disclosure of your information (subject to legal or contractual limitations).